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Network Solutions accused of "Front Running" domain names

Network Solutions has responded to critics who suspect the American domain registration company of unethical behaviour. Instead it claims to be protecting users from the real cyber criminals.


The corporation has been accused of “front running” domain names that users wish to register, in a new practice which involves an automatic domain reservation within seconds of the initial availability search, thereby preventing customers buying from an alternative registrar.

In the past few weeks, many bloggers have reported that, although an initial domain name enquiry using the Network Solutions search engine confirms that it is available for purchase, a subsequent WHOIS search then reveals that the same domain has been registered to the corporation.

Network Solutions confirms that it has implemented an automatic process to reserve new domains as its own but denies it is involved in malpractice. The company maintains that this is a security measure aimed at protecting its users but critics remain sceptical arguing that a simple domain lookup should not constitute an agreement to buy. Indeed the result of this process is that somebody wishing to purchase the new domain they have looked up, has to buy it from Network Solutions at a price of $34.99* (*based on a year’s domain registration without hosting) whilst other online suppliers may offer the same registration service for a quarter of this cost.

In the light of mounting criticism, Network Solutions CEO, Champ Mitchell stated that a full explanation of this automatic registration process would be posted on the company’s website and reiterated that the new system was an honest attempt to head off genuine cyber criminals.

Front Running is the practice by which an individual quickly registers a domain name within minutes of someone else enquiring as to its availability. These methods of enquiry may include running a domain name search on a registrar’s site, performing a WHOIS query or simply typing a domain into a browser to establish whether there is an active website. Front Runners can detect the details of such searches using Spyware, or search information supplied by some ISPs. This activity, also referred to as “domain tasting”, is employed by scammers who then attempt to make money from the resale of the domain at an inflated price.

Mr Mitchell explained: “After the search ends, we will put the domain name on reserve. During this reservation period, the name is not active. If a customer searches for the domain again during the next four days at networksolutions.com, the domain will be available to register. If the domain name is not purchased within four days, it will be released back to the registry and will be generally available for registration."

He added: “Some folks may not agree with our approach, but we are trying to prevent this malicious activity from impacting our customers.”
 

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